Returns & Exchanges

We want you to cherish your DÔEN pieces for years to come, but if an item isn't quite right, we accept returns of unworn, unwashed, and unaltered items within 30 days of delivery. Please ensure all original tags are attached and the garment is returned in its original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off.

3

Package Your Items

Carefully place your items in their original protective bags and secure them in the shipping box, ensuring no previous tracking labels are visible.

4

Drop Off and Track

Hand your package to the designated carrier; once our warehouse receives and inspects your return, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing